---
title: "IFurniture Product Not Found"
slug: "ifurniture-item-not-found"
updated: 2026-07-29T13:40:52Z
published: 2026-07-29T13:40:52Z
canonical: "help.furniturewizard.com/ifurniture-item-not-found"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.furniturewizard.com/llms.txt
> Use this file to discover all available pages before exploring further.

# IFurniture Product Not Found

Product / Item Not Found when scanning in iFurniture Mobile. This mostly occurs when a new item was created in Furniture Wizard, and the sync inventory function needs to be ran in iFurniture.

1. ‘Product not found’ pops up when scanning. Select the Settings icon on the top right.
2. Select Sync Inventory
3. The Sync Complete screen will show with the item counts and changes.

![](https://cdn.document360.io/604954eb-fc8d-49ee-ab70-0e7f92654950/Images/Documentation/image(358).png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A09%3A38Z&se=2026-11-09T17%3A09%3A38Z&sr=c&sp=r&sig=Fb25xE2Ht%2F1legVpO47gqMYI7eECZUik%2FpbBXA3NfGw%3D)

![](https://cdn.document360.io/604954eb-fc8d-49ee-ab70-0e7f92654950/Images/Documentation/image(355).png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A09%3A38Z&se=2026-11-09T17%3A09%3A38Z&sr=c&sp=r&sig=Fb25xE2Ht%2F1legVpO47gqMYI7eECZUik%2FpbBXA3NfGw%3D)