Gravity Payments EmergePay - Return

Returning Payment with the Gravity Payments EmergePay Integration

After initiating a return of the items in Furniture Wizard Software a return payment is needed to the customer. Using the Gravity Payments EmergePay integration you can return the payment in 3 steps.

1. Select ‘Receive Payment’ on the Payments screen

2. The form will populate with the amount of the payment due to the customer. You can change the amount if needed.

3. Select ‘Return’ on the Receive Payment Window

You will then be taken back to the payments screen with that return payment showing on the payment line.