Sending Review Invites from the Point of Sale
Configure Podium Integration
Enable Podium Integration
Navigate to Preferences >Vendor-Specific Integration > Podium
The Location ID (UID) from Podium must be set up in Branch Edit Preferences.
Navigate to Preferences > Brand Edit > Podium
Use either the location ID (pre-1/1/2025 or the longer UID)
You can now send review invites.
Review Invites during Invoice Creation
On the Process Invoice screen, select all of the required information, including the customer's information. Once Satisfied select ‘Create Invoice’.
At this point, a Wizard Alert will appear asking to Send Podium Request. A review invite will be sent to the customer by selecting' Yes’. You can choose ‘No’ if you do not want the review invite to send.
Sending Review Invites from the Customer Record
You can send review invites from the Customer Record. Just select an invoice on that customer’s record.
From the Customer Record. Select History to review that customer’s history.
Select the invoice for which you would like to send the review invite.
Select ‘Podium’ to send a review invite for that customer.